Terms & Conditions
Explore our terms and conditions regarding purchases, delivery, and website usage here. For more detailed information, please contact us.
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Terms & Conditions

Overview

This website is operated by ZeeSkin Care. Throughout the site, the terms “we”, “us” and “our” refer to ZeeSkin Care. ZeeSkin Care offers this website, www.zeeskincare.com (the “Site”), including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms & Contract Formation

By agreeing to these Terms of Service, you represent that you are at least eighteen (18) years old and legally capable to enter into binding contracts under Pakistani law. You agree that all purchases made through the Site constitute offers to purchase, and a binding contract is formed only when we send you a confirmation email acknowledging receipt of your order (“Order Confirmation”). We reserve the right to accept or reject your order for any reason prior to dispatch.

If there is a pricing error or suspected fraud, we may cancel your order at any time before shipment without liability.

AGE AND GOVERNING LAW

You affirm that you are at least 18 years old. These Terms of Service and any contracts formed hereunder are governed by the laws of Pakistan. Any disputes arising from or related to these Terms or your use of the Service shall be subject to the exclusive jurisdiction and venue of the courts located in Pakistan.

CASH ON DELIVERY (COD) POLICY AND RISK CONTROLS

For orders placed via Cash on Delivery (COD), we reserve the right to:

  • Verify your contact and delivery information prior to dispatch;
  • Request partial prepayment to secure the order;
  • Limit the number of COD orders per customer or address;
  • Make up to two delivery attempts;
  • Blacklist customers suspected of placing fraudulent or fake COD orders, which may result in refusal of service.

FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or disruptions in telecommunications or internet services (“Force Majeure Event”). In such cases, we may delay, suspend, or cancel orders without liability.

PRICING, AVAILABILITY, AND PROMOTIONS

Prices, product availability, and promotions are subject to change without prior notice. In case of any errors, inaccuracies, or omissions (including pricing or promotional errors), we reserve the right to cancel or amend orders. Promotional offers are subject to specific terms which we may publish separately and reserve the right to amend or withdraw at any time.

LIABILITY LIMITATION AND EXCLUSIONS

While we strive for quality, to the fullest extent permitted by law, ZeeSkin Care’s maximum aggregate liability under or related to these Terms shall not exceed the total purchase price paid by you for the product(s) giving rise to the claim.

This limitation shall not apply in cases of:

  • Fraud;
  • Willful misconduct or gross negligence;
  • Personal injury or death caused by our negligence;
  • Any liability that cannot be limited or excluded by applicable law.

USER-GENERATED CONTENT, INTELLECTUAL PROPERTY AND DEFAMATION

You are solely responsible for any comments, reviews, or other content you submit through the Site. By submitting content, you grant ZeeSkin Care a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, publish, and distribute such content.

You agree not to submit content that is unlawful, defamatory, obscene, threatening, infringing, or otherwise objectionable. We reserve the right, but are not obligated, to monitor, edit, or remove any content that violates these Terms or is harmful to our brand or users.

If you believe content posted on the Site infringes your intellectual property rights or is defamatory, please contact us at info@zeeskincare.com with full details so we may review and take appropriate action.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PURCHASES AND ACCURACY OF BILLING INFORMATION

If you wish to purchase any product available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any payment method(s) in connection with any Purchase and that the information you supply to us is true, correct, and complete.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product availability, errors in the description or price of the product, error in your order, or if fraud or an unauthorized or illegal transaction is suspected.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

INTELLECTUAL PROPERTY

All information and content available on the Site and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, images, and software (the “Content”) is the property of ZeeSkin Care, our affiliates, partners, or licensors, and is protected by the laws of Pakistan and international laws, including laws governing copyrights and trademarks. Neither the Content nor any portion of the Site may be used, reproduced, copied, sold, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of these sites and will not have any liability or responsibility for any third-party materials or websites.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or other materials (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, or laws; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, harm, defame, slander, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind.

In no case shall ZeeSkin Care, our directors, officers, employees, affiliates, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, or any similar damages, arising from your use of the service or any products procured using the service.

While enormous effort is made to render our products safe for human use, it is possible that certain ingredients may cause allergic reactions. Please make yourself aware of the ingredients and usage instructions accompanying each product. It is your sole responsibility to take proper precaution and/or professional medical advice before using any of our products. You agree that ZeeSkin Care shall not be responsible or liable for any product-related issues, including any allergic reactions.

To the fullest extent permitted by law, our maximum aggregate liability shall not exceed Pakistani Rupees 2000 (PKR 2,000) only.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless ZeeSkin Care and our parent, subsidiaries, affiliates, partners, officers, directors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may also terminate this agreement at any time without notice if, in our sole judgment, you fail to comply with any term, and you will remain liable for all amounts due up to and including the date of termination.

ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, whether oral or written.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of our website or the Service following the posting of any changes constitutes acceptance of those changes.

MEDICAL DISCLAIMER & PERSONAL USE

All material and information presented by ZeeSkin Care is intended for personal, educational, or informational purposes only. The statements made about products have not been evaluated by any government agency and are not intended to diagnose, treat, cure, or prevent any condition or disease.

The information on the Site is not intended to be and should not be used in place of the advice of your physician or other medical professionals. Please consult with your own physician or health care practitioner regarding the use of any products or information received from the Site before using or relying on them.

The products available on the Site are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from us.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@zeeskincare.com.

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